The Golden Path: The way to valuable IT solutions

Today, business goals and technology are more closely linked than ever. At TeamValue, we believe IT isn't just about technology. It's about value, impact and progress. It's about an approach that not only solves problems, but actually helps your organization move forward. That's why we have The Golden Path developed: our unique way of connecting BizDevOps, with one goal in mind: creating sustainable value. With The Golden Path, we are setting a new standard in IT services: not focused on working hours, but on realizing impactful, future-proof solutions.

IT as a connector, not a black box

IT shouldn't be a secret or a “black box” that only tech experts understand. We believe in transparency and collaboration, where business and IT become partners instead of opposites. Too often, we see that IT projects get stuck because business and IT talk side by side. At TeamValue, we do things differently: we bridge these worlds and allow business and IT to work together effectively via The Golden Path. As a bridge builder, we ensure that everyone speaks the same language and that they work together towards shared goals.

‍The 3 dimensions of value

Creating value isn't an afterthought; it's the core of TeamValue. It is not without reason that “Value” is in our name. That's why we focus on three essential dimensions in 'The Golden Path':

Doing the Right Things — Business

Making the right choices starts with asking the right questions: What really adds value? What customer issues do we solve? We help organizations filter out the noise and focus on what matters. By embracing an Agile mindset and setting priorities clearly, you ensure that your customers are not only satisfied, but also remain loyal.

A good example of this is our collaboration with Loyalty Management Netherlands (LMN)). Together, we focused on improving the customer experience by giving users direct access to their Air Miles balance and providing real-time insight. This perfectly suited the needs of the users and significantly increased customer satisfaction. By using an advanced API platform, we have made this vision a reality for LMN.

Doing the Things Fast — DevOps

Our philosophy is simple: when something is repetitive, we automate it. With '“One Button Deploy” releases are no longer stressful moments, but a daily routine. Less manual work means more time for innovation and experimentation, which is essential for fast and reliable deliveries.

A good example of this is our collaboration with Humanity. By implementing a new BI platform according to the principles of The Golden Path, Humanitas now has a development street with “One Button Deploy” and zero down-time. This enables the organization to quickly and efficiently roll out new functionalities and generate real-time reports, helping them to perform better and make decisions faster.

Doing the Things Right — Business Ruling & Operations

Reliability and compliance are not “nice-to-haves”, but are crucial elements for a successful company. That's why we integrate Continuous Integration and Continuous Delivery into all our processes. This ensures that each release meets the highest quality standards and risks are minimized.

This became clear in our collaboration with Allego, where within one year we helped achieve ISO 27001 certification, one of the first in their market segment. In addition, we implemented an extensive Security Framework within all DevOps teams, including monitoring and alerting security incidents.

The IT Operations department is set up based on Modern Service Management Principles, which ensures a high secure score, minimal mean time to repair and optimal uptime. This allows Allego to rely on a safe and stable infrastructure, ready for further growth.

The Five Principles of The Golden Path

The Golden Path is based on five fundamental principles that help us achieve sustainable results. If you are going to work with us, we always guarantee these five principles in our cooperation:

1. Automation is key

We minimize manual processes, resulting in a fast, error-free implementation and stable results. Thanks to automation, we reduce risks and create the flexibility to scale up without sacrificing quality. This provides a solid basis for sustainable growth and responding to future needs.

2. Business ownership

We place the responsibility on the business, which ensures maximum involvement and results. By stimulating ownership, knowledge is retained within the organization and the solution is also secured in the long term. This is how we strengthen internal teams, make them self-sufficient and give them more control over their own success.

3. Value-driven collaboration

Our approach is based on the “Service Profit Chain” and focuses on creating tangible value for everyone involved. By working together based on shared values, we build trust, strengthen customer relationships and achieve impactful results with a clear goal in mind.

4. Full process transparency

With RAG reports, we provide insight into the progress, so you always know exactly where your project stands. Transparency builds trust and enables us to respond quickly and effectively to change. Through openness in every process component, we ensure predictable, manageable results that meet expectations.

5. “No Hassle” guaranteed
   With an eXperience Level Agreement (XLA) and clear KPIs, we create a collaboration that meets customer expectations. By setting concrete KPIs in advance, we ensure clarity and measurable goals for everyone. Our approach eliminates obstacles and prevents surprises so teams can work efficiently and achieve goals without interruption.

Working together for value

At TeamValue, we are setting the new standard in IT services. We're not here to spend endless hours writing or taking over the helm of your organization. Instead, we address the crux of the problem and walk together The Golden Path. We guide you to a way of working that not only works today, but is also ready for tomorrow's challenges. Our goal is simple: to strengthen your organization so that you can move forward confidently and independently.

Our approach is about collaboration, customization and value creation. No quick fixes or temporary solutions, but a future-proof way of working in which IT and business reinforce each other. Want to discover how? The Golden Path can take your organization to the next level? Contact us and let's build a value-centric future together.